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To become a Salesforce Certified Administrator, candidates must pass a multiple-choice exam that covers a range of topics related to Salesforce administration. These topics include user management, security and access, data management, automation, reporting and dashboard creation, and customization. Salesforce-Certified-Administrator Exam is designed to test the candidate's ability to configure and manage Salesforce applications to meet business requirements.

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To become a Salesforce Certified Administrator, candidates must have a solid understanding of Salesforce and its functionality. They must also have hands-on experience in managing and configuring Salesforce. Salesforce Certified Administrator certification is highly regarded in the industry and is recognized by organizations worldwide. Earning this certification demonstrates that an individual has the knowledge and skills necessary to effectively manage a Salesforce organization, which can lead to career advancement opportunities and increased earning potential.

Salesforce is a leading customer relationship management (CRM) platform that is widely used across different industries. The Salesforce platform offers a wide range of tools and features that enable businesses to improve their sales, marketing, and customer service efforts. The Salesforce Certified Administrator (SCA) credential is designed for professionals who work with the Salesforce platform and want to demonstrate their expertise and knowledge of Salesforce administration.

Salesforce Certified Administrator Sample Questions (Q135-Q140):

NEW QUESTION # 135
Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities.
What should an administrator suggest to meet this request?

  • A. Configure Forecasting support.
  • B. Create a custom field on Opportunity.
  • C. Make the field editable on page layouts
  • D. Define a new Stage picklist value.

Answer: C

Explanation:
Explanation
Probability is a standard percentage field on the Opportunity object that indicates how likely an opportunity will close successfully. It is automatically calculated based on the opportunity stage unless you make it editable on page layouts. To allow sales reps to change the probability field value of their opportunities, you need to make the field editable on page layouts. References:
https://help.salesforce.com/s/articleView?id=sf.opportunity_fields.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_layoutedit.htm&type=5


NEW QUESTION # 136
The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue.
What should the administrator suggest to meet these requirement?

  • A. Email Alerts
  • B. Assignment Rules
  • C. Auto-Response Rules
  • D. Knowledge Articles

Answer: C


NEW QUESTION # 137
Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, the fields needed by the sales team are different than the fields needed by the service team.
How should the administrator configure this requirement?

  • A. Create two record types, each with 3 page layouts.
  • B. Create three record types, each with 2 page layouts.
  • C. Create six record types, each with 1 page layout.
  • D. Create one record type with six Page Layouts.

Answer: B


NEW QUESTION # 138
Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product.
What should an administrator do to satisfy this requirement?

  • A. Create a user-based sharing rule and an ad-hoc case team.
  • B. Create a queue and a criteria-based sharing rule.
  • C. Create a predefined case team and an assignment rule.
  • D. Create an auto-response rule and a public group.

Answer: B

Explanation:
Explanation
To track all cases that reference the new product and give read/write access to the product's two lead engineers, the administrator should create a queue and a criteria-based sharing rule. The queue will allow assigning cases that meet certain criteria, such as having a specific value in the Product field, to a group of users. The criteria-based sharing rulewill grant read/write access to the queue members for cases that match the same criteria. References:
https://help.salesforce.com/s/articleView?id=sf.queues_overview.htm&type=5https://help.salesforce.com/s/articl


NEW QUESTION # 139
The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-Lead form on their website. They want to send different Message based on the Lead Industry Field Value.
What Should an administrator configure to meet this requirement?

  • A. Configure an auto response rule to email the lead.
  • B. Add a public group and process builder to email the lead.
  • C. Use Validation rule to trigger workflow to email to Lead.
  • D. Create an assignment rule to email the lead

Answer: A


NEW QUESTION # 140
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